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How to fix the gmail/google apps “All Mail” folder not showing up in Outlook 2013

  1. In the left nav folder list, click on [Gmail]
  2. Right click on [Gmail] and select IMAP folders
  3. Press the Query button
  4. Subscribe to “[Gmail]/All Mail”
  5. Tick the box “When displaying hierarchy in Outlook, show only subscribed folders”
  6. Restart Outlook 2013
  7. If you do this and it still doesn’t work, then ¬†manually create a folder called ‘All Mail’ under the [Gmail] folder. Right-click on the folder and click Process Marked Headers.
 
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